We take a professional but pragmatic approach to website design for small businesses. Using Open Source solutions we strike a balance between the magnanimous ideal and the reality that is limited budgets, time constraints and finite resources. This enables us to deliver high quality solutions and outstanding value for money backed up by the highest levels of customer service. There is no compromise. Read on to find out more about the approach we take.
Our approach to clients
As in any business, our clients are our bread and butter. We know that no two clients are the same and we know that its important for us to understand your business to be able to help you make the most out of your website. We nurture close relationships with clients from the first communication and are proud of our track record in client retention and satisfaction. We aim to please clients day in and day out and we like to go the extra mile to ensure you find us friendly, professional and approachable at all times.
Our approach to project management
At Tailor Made Sites we take a proactive and professional approach to project management and delivery. We work closely with our clients from the outset to ensure their requirements are clearly defined, this helps to ensure the web development process goes smoothly and problems can be anticipated and solutions identified at the earliest opportunity.
All our clients are assigned a dedicated account manager who will be their single point of liaison throughout the client relationship. This maintains clear lines of communication and ensures the client is always fully involved in the development process, staying abreast of developments and opportunities throughout the life-cycle of a project. All our clients are provided with access to password protected areas of our website which enable them to monitor progress and review work in progress, this is reinforced with access to their account managers personal mobile phone number to ensure they are contactable when you need them to be.
Once we commence work on your website our team works together using the latest collaborative technologies and more traditional communication methods. This helps ensure professional management on a day-to-day basis while keeping costs to a minimum.
Our approach to Accessibility & Usability
Website accessibility and usability are of paramount importance. We instinctively work to maximise the user-friendliness of your website throughout the planning and development phase. We also review usability and accessibility throughout our relationship making proactive recommendations, listening to feedback and implementing enhancements to ensure your websites are as quick, easy and intuitive to use as possible.
Our approach to Search Engine Optimisation
We believe that for your website to be successful it is imperative for SEO factors to be considered from the outset and appropriate SEO techniques and technologies built into your solution from the start. Many companies pay little or no attention to the factors around SEO and you end up with a great looking website which cannot be indexed by Google, Yahoo and other search engines effectively. We dare to be different. We know the purpose of your website is to increase awareness of your organisation and generate additional turnover. We know this cannot be achieved without sufficient attention to SEO issues. Most of our client sites are built with SEO in mind, we provide XML sitemaps, meta tags including keywords and descriptions and search engine friendly URLs as standard. They aren't optional extras - they are essential fundamentals for the success of any website.
Now that you know a little bit more about the approach we take - and you understand that we are serious about achieving results for you, our clients we invite you to review our Portfolio, or complete an enquiry form so that we can contact you back to discuss your requirements in more detail.
